FAQ

Most frequent questions and answers

A reservation of 50 NOK will be made to verify new users. The amount will be refunded with 2 working days.

No, this is strictly forbidden. The user will assume full responsibility for any consequences

We strongly recommend all users to wear a helmet before riding a scooter. 

Find a Geton near you and  tap “Scan to ride” to unlock. scan the QR code on the scooter 

We recommend you always to check your phones battery and network before you start a ride, in order to end your trip successfully, please make sure the phone has battery.

It is very easy to add your payment card by tapping Menu -> Payment Method and you’ll be charged automatically after every ride.