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Most frequent questions and answers
New users can enjoy their first 10 minutes of first ride for free, then the prices are listed in the app.
If you experience any issues with ending of a trip or the app isn’t working as intended, please restart the app and try again or send us a report by pressing the “!” icon in the top right of the app.
Its forbidden to use e-scooter under the influence of drugs, alcohol or other things that can effect your riding.
Green zone is the operation zone, we recommend to be inside the Green zone to be able to end the ride.
Yellow zone is the slow zone in some streets with more people you will have to slow your speed to prevent any accidents.
Red zone is No-parking zone
Parking cap is parking zone, we recommend you to park the scooter inside it
No-go zone you are not allowed to ride or park inside it
We highly recommend making a report directly in the app as they will always be prioritized over any other support channel. If you do wish to send us an e-mail you may however do so by sending an e-mail to firstname.lastname@example.org and we’ll get back to you within 24 hours.
We currently provide support in Norwegian/English.