Download the Geton app and register with your mobile number.
Use the map in the app to find the nearest Geton to you and tap it
To unlock a Geton, simply scan the QR code located on the handlebars or the baseboard using the Geton app.
Get on the scooter and push off with your foot a few times to get it rolling before you use the throttle.
We recommend always wearing a helmet for your own safety.
It’s forbidden for more than one person to ride per e-scooter. Doing so will affect your balance and the functionality of the brakes.
Always follow your local regulations and traffic laws.
Park properly by curbside and park your scooter safetly without blocking public pathways.
Do a pre-ride safety check, and be mindful of road obstructions.
Contact us if you have any more questions regarding safety.
The prices are listed in the app. You can check the price by tapping on scooter icon
If you experience any issues with ending of a trip or the app isn’t working as intended, please restart the app and try again or send us a report by pressing the “!” icon in the top right of the app.
Its forbidden to use e-scooter under the influence of drugs, alcohol or other things that can effect your riding.
Green zone is the operation zone, we recommend to be inside the Green zone to be able to end the ride.
Yellow zone is the slow zone in some streets with more people you will have to slow your speed to prevent any accidents.
Red zone is No-parking zone
Parking cap is parking zone, we recommend you to park the scooter inside it
No-go zone you are not allowed to ride or park inside it
We highly recommend making a report directly in the app as they will always be prioritized over any other support channel. If you do wish to send us an e-mail you may however do so by sending an e-mail to support@getonmobility.com and we’ll get back to you within 24 hours.
We currently provide support in Norwegian/English.